Golden View · 1.0

Request Account and Data Deletion

You can start deletion of your Golden View account and associated data without reinstalling the app.

What happens next?

We receive the request and verify your identity through a registered contact channel to protect the account. We acknowledge receipt and aim to complete an approved request within 30 days unless verification or law requires more time.

What is deleted?

Sign-in and profile data that is not required for retention.
Device and notification tokens and active sessions.
Account-linked content and operational data where no legitimate retention ground remains.

What may be retained?

Contract, payment, invoice, audit, and dispute records may remain in a restricted archive only for a legal or contractual retention period. They are not used for marketing and are deleted or anonymized when that period ends.

You may cancel a request before completion by contacting support with the request number. Uninstalling the app does not automatically delete the account.

The portal administrator must configure the database and encryption key before requests can be accepted.